The OWL Despatch

Arrivals and Departures

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I am accustomed to airports, airline food and whizzing past arrivals and departures.  My work makes it that way. The other day, I was tasked with receiving family arriving from abroad. In the middle of the night,  it dawned on me that arrivals and departures are far more than mere transit points for travel!    Arrival halls, the Read more

The OWL Despatch

Staying Human

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Staying human in organizations requires reflection

I am emerging from Diwali’s ghee laden sugar cesspools. Pardon me if I am a trifle slow for a few days. Actually, do me a favour and blame it on the ghee.  Its only human you see. The damn sweets were too inviting to give them a miss.  Even as I try to draw a lame Read more